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Essential Library Information for Off Campus & Online Students: Seek Help

Library & Learning Skills support

Book a Librarian

Our Book A Librarian service is available on Campus or via Zoom.

Some of the support we can offer includes:

  • Library skills – how to use the catalogue, reserve a book or find a journal article
  • Accessing your student portal and Moodle
  • Accessing student email
  • Basic computer skills
  • Basic Microsoft Office assistance, including Word and Excel

To make a booking, students and staff can book via email : or click on the Book a Librarian icon on our website

Online help

Here are some of the areas where the library can offer support:

  • Renewing loans in person & online
  • Accessing eBooks & Databases
  • Placing reservations in person & online 
  • Interlibrary loans
  • Accepting purchase requests

Contact the library


Chat: from the library homepage

The ICT helpdesk will assist students with:

  • Setting up hardware and trouble shooting issues - inc. on smartphones
  • Video conferencing software - Zoom & MS Teams
  • Installing software - Office 365
  • Email setup
  • Video creation software eg. Kaltura


Call: 9269 8488

For more IT support see the Technology Essentials for Students library guide.

Moodle LogoMoodle 

For information and advice on all things Moodle. IT@MP Service Portal


Introducing your Liaison Librarians

Liaison Librarians can work with you to improve your skills in:

  • Referencing
  • Research
  • Database searching
  • Evaluating information
  • Academic integrity
  • Turnitin

Email a librarian, including your question and student number and they will be in touch to give you support.

Location:  Preston, Room C203
Phone:  9269 8861


Bachelor of Engineering Technology

Bachelor of Built Environments

Liaise with Curriculum Unit, Learning Environments & Learning Skills

Location:  Preston, Room C203
Phone:  9269 1320



Education VET (Early Childhood Education and Care, Education Support)

Bachelor of Early Years

Bachelor of IT

Location:  Epping, Room M211
​Phone:  9269 1140


Arts, Education & Agritechnology (B.Agriculture & Technology, B.Veterinary Nursing, B. Hospitality, M.Creative Industries)

Food, Fibre & Animal Industries (VET Agriculture, VET Horticulture, VET Animal Studies, VET Parks & Gardens, VET Hospitality)

Business & Construction (M.Accounting, B.Accounting, B.Business)

All Third Year (Higher Ed) research students

MP researchers

Melbourne Polytechnic Applied Research Ethics Development Committee

Location:  Preston, Room C203
Phone:  9269 1362


Foundation Studies (EAL, Auslan, VCAL, YAMEC, OQP)

Human Services - Health (Community Service, Mental Health, Disability, Alcohol & Other Drugs, Individual Support, Pathology Collection & Allied Health)

Business Advanced Manufacturing & Logistics

Construction (Trades & Design)

Bachelor of Hospitality Management 

Do you need help with your studies?

Learning Skills logo

Get help on Campus or via Zoom

Melbourne Polytechnic students can request a face to face Zoom Learning Skills Session with a literacy or numeracy teacher. 

Get help with:

  • Understanding assignments
  • Essays and reports
  • Numeracy skills
  • Notetaking
  • Presentations
  • Writing skills
  • Reading strategies

Available for free to all Melbourne Polytechnic students enrolled in vocational and higher education courses.

To request a video Learning Skills Session email: with preferred dates and times.


Get help online

Studiosity allows Melbourne Polytechnic students to connect online to chat with an expert teacher or tutor or upload a written assignment for feedback within 24 hours.

Studiosity is available 24/7 via Moodle, under ‘Student Support’.

For more information on using Studiosity visit the library guide.